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PRIVACY POLICY

Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed

PRIVACY POLICY

This privacy policy sets out how Caliber Auto Repair uses and protects any information that you give Caliber Auto Repair when you use this website. Caliber Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Caliber Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 11/11/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What People Say About Us

  • reviewicon

    If you need honest mechanics, this is your place! I feel comfortable and at home with Jacob, Sabrina and the rest of the crew. Everyone is friendly and most of all you can trust that they won't rip you off with work your vehicle doesn't need. Come on out and give them a chance. You will never look back.

  • reviewicon

    Jacob and his team took great care of me. Had a tire sensor issue, they replaced and rotated a tire for me. Upon the rotation Jacob found that I had no wheel weights on my tire. He was kind enough to take care of the issue for me. Great service, great team and great prices!! Thank you Jacob for getting me back on the road safely. Thank you Sabrina for keeping me company while I wanted and making sure my vehicle was getting taken care of too!

  • reviewicon

    I usually do all my own automotive stuff, mostly because I've seen the aftermath of using cheap, bad mechanics. My oil plug was stopped at a random quick oil change shop and they didn't tell me, they just put blue Loctite on it and I only found this when I decided to do my own oil change. Trust is key, and Caliber is the only place I trust. The owner, Jacob, tells the truth and is fair in his pricing. What else do you want from your mechanic? I will always refer Caliber to anyone who needs work on their vehicle. Epic experience, a great digital assessment gets sent to you so you can see what they checked and what needs to be addressed. I brought it in for brakes and they told me it didn't need brakes, I've been to shops who would have sold me brakes, they aren't like that at Caliber. Thank you Jacob.

  • reviewicon

    Caliber Auto Repair is the only place I take all of my vehicles. This even includes my classic Chevy truck. Their work is superb, all staff is professional, and the service is top quality. I refer everyone I know to Caliber Auto Repair. If you have car trouble, take it to Caliber Auto Repair.

  • reviewicon

    One of the more pleasant experiences I've had with a auto mechanic. Wanted my 2002 Silverado brought back to life that was sitting for 1-2 years. I took it to a dealership and a few other places and was quoted enormous amounts and little explanations. However Caliber sent me a full diagnostic color-coded with urgent fixes and did it for about half the cost. They were fast, honest, and the owner even checks up with you after the work is done to make sure you are satisfied. Sabrina and Jacob were easy to work with. I've found a new spot to take my trucks and cars from now on. Thank you!

  • reviewicon

    I had Jacob and the gang at Caliber Automotive install a front end lift kit on my 2018 Ford F 250 super duty. The work was perfect and completed in a very timely manner. My truck was well cared for, not even a dirty fingerprint left behind. Being a mechanic my self I am very picky. For great work as well as fantastic customer care I absolutely recommend these guys. I am taking my truck back in for more work.

  • reviewicon

    These guys have worked on all my vehicles since I could drive and they have always been 100% honest and worked with me to get the job done correctly. Their prices are completely fair and the technicians are extremely knowledgeable. I always recommend these guys to my family and friends and can't say enough good things about these guys!

  • reviewicon

    Yup, this is an absolutely trustworthy and knowledgeable auto repair shop. Through a few different experiences, they have definitely earned their place as our go-to mechanic. I mean, just check out their Google and Yelp reviews... they strive on providing top-notch service!

  • reviewicon

    My company uses Caliber so I thought I'd give them a try. The staff is so friendly and scheduling is always easy. I took my vehicle in a while back because i felt like it was loosing power, Jacob and his team diagnosed the issue and let me know that the issue should still be under warranty with the dealer. They fixed just enough for me to get my vehicle there safely. The staff is honest and always lets me know upfront what my charges will be and prioritizes what services I need for my car.

  • reviewicon

    When it comes to regular maintenance or any mechanical issues, I know I can trust the folks over at Caliber. They are efficient, skilled, and most importantly honest. I know I am not going to get a run-around and will leave feeling like my car has been in excellent hands. Would not take my Honda Fit anywhere else!

Call us for service: 619-966-9767

ASE (Automotive Service Excellence)
IDENTIFIX
TECH-NET
Mitchell1
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